Buy-Sell-Trade - How We Work

How do I get cash for my clothes?

Bring your used clothing to any Crossroads location, and you will receive cash or a check on the spot for the items that we choose to buy. We pay you 35% of the price we will sell the item for in the store.

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When do I get my payment?

Unlike at a consignment shop, there is no waiting to get paid at Crossroads. You receive your cash or trade immediately, before you leave the store.

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How do I trade my clothes?

Instead of taking cash for your clothes, you can choose to trade. You get 50% of the price we will sell the item for in the store. We give you a trade certificate that you can use to purchase any item at any of our Crossroads locations.

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Any restrictions on selling?

To sell us clothes, you must be at least 18 (or accompanied by an adult) and present a valid photo ID (drivers license, passport, state or US military ID).

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What hours do you buy and trade?

We buy and trade all day, every day. You don’t need an appointment. Our buyers are always ready to look at your clothes. For the hours of specific stores, click here.

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What is your return policy?

You have 7 days to bring an item back for store credit.The tag must be attached and you must bring the receipt as well.

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What is Drop-Off Buying?

If you are in a rush, at most of our stores you can leave your items at the buying counter and return to collect your cash or trade after 24 hours. Currently, the only Crossroads stores that do not offer Drop-Off Buying are College Ave., Oakland and the Stockton Outlet.

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What kinds of clothes are you looking for?

Crossroads sells fashionable, high-quality women’s and men’s clothing. We select only merchandise that we think our customers want to buy. This means that the items should be:

  • current, fashionable and in-season
  • clean and without spots, holes, or odors
  • in good condition, with zippers that work and no missing buttons

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What brands do you buy?

From Gap to Gucci, we buy the brands and designers that are popular today--but you know how fast fashion trends change! Some labels and designers that our customers want right now are Gap, Banana Republic, J.Crew, Diesel, Citizens of Humanity, Blue Cult, BCBG, Seven, Levi’s, Abercrombie, Marc Jacobs, Theory, Tahari and Rebecca Taylor.

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Do you buy clothing out-of-season?

We buy items that are in-season: coats and warm clothes in the winter, lighter items in the summer.

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I'm not sure if my clothes are what you're looking for.

When in doubt, call your local Crossroads and listen to the recording. If you still have questions, call the number at the end of the recording and ask to speak to a buyer. They can give you some general information about what items they especially need.

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Do you buy shoes or accessories?

We buy, sell and trade shoes, purses, belts, hats and other accessories. We do not purchase jewelry.

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How is buying, selling and trading clothing good for the environment?

Americans dispose of over 4 billion tons of worn clothing and textiles annually and EPA studies show 5% of our landfill is composed of textiles. Recycling and reusing clothing keeps them out of the landfill.

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