Fillmore & 5th
Town & Country Village
855 El Camino Real, Suite 88
Palo Alto, CA 94301
650.463.0060
tc503store@fillmore5th.com
Store Hours
Monday-Saturday 10am-7pm
Sunday 11am-5pm
Special Hours: 1/22 11:30am-7pm
Buying Hours
We buy all day, every day. Join the waitlist from home with the Waitlist App.
FILLMORE & 5TH specializes in highly coveted clothing and accessories for women at a fraction of their original retail prices. Customers can expect to find timeless Louis Vuitton and Chanel pieces alongside favorite basics from Madewell and Everlane. Sell and consign brand name, designer and luxury clothing, handbags and shoes that no longer speak to your unique style and make room for something new. Whether selling or shopping, you’ll receive impeccable service from our highly knowledgeable staff, trained to price your items for the best return and quickest sale.
My item is near the end of its consignment cycle. What should I do next?
You may contact the store by phone or email to check the status of your items and request a pick-up if desired. You must give us 24-hour notice when requesting to pick up your item.
How will I know if my items sell? Will I get a notification?
We do not send notifications when your individual items sell. You may call or email us during store hours for an update on your items.
I missed the pick-up deadline for my item. Can I still retrieve it?
If you are unable to contact us before the pick-up date, your unsold items are subject to relinquishment as agreed upon in the consignment contract. If your item has not yet been picked up by our relinquishment affiliate and is still on premises, we will happily return it to you.
Do you accept donations or offer donation receipts?
We do not accept donations or offer donation receipts.
Can you authenticate my designer handbags or offer an appraisal?
All high-end items brought in for consignment are reviewed by senior management and checked for authenticity using a variety of sources and brand-specific checklists. We do not offer appraisals for non-consignors. Please contact your handbag’s designer for their valuation.
Why is there a surcharge added to my purchase? Why not just increases prices like other businesses?
As a buy-sell-trade fashion retailer, Fillmore & 5th has a unique business model. Unlike traditional retailers with centralized corporate buying, our in-store buyers purchase clothing directly from the public, evaluating and pricing every piece based on condition, style, and seasonality. This makes it difficult for us to fully control pricing changes across the company. We’ve determined that a flat-rate surcharge model is the most straightforward and transparent way for us to address rising costs. We’re also convinced that this solution costs our customers the least.
Contact Us
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