Buy / Sell / Trade


Buy, Sell, Trade

Selling & Shopping

COVID-19 UPDATE: To protect the health of our staff and customers, we’ve implemented important temporary changes to our selling and shopping experience.

  • Our stores are offering two ways to sell: in-person by appointment and drop-off without an appointment. Click “Find a Store” below to find your local Crossroads and see what services they are offering.
  • Sellers may bring up to 50 items to sell. Call local store regarding more items. Please bring only laundered items.
  • Sellers must be 18 or older with a valid government-issued photo ID.
  • Check out 4 Ways to Sell below to learn more about selling.
  • Reduced store capacity, managed by door greeter.
  • Masks required by all employees and customers. See below for guidelines.
  • Fitting rooms currently closed.
  • Items with tags attached and original receipt may be returned within 10 days for store credit, cash, or credit/debit card refund. Consignment items are final sale.
  • In-store social distancing reminders.
  • Contactless credit card payments strongly encouraged.  Cash, trade and gift cards still accepted.
  • No large bags allowed in store.
  • Employees participate in daily health screenings.
  • Increased disinfection practices in all areas of the store
Mask Guidelines:

We require that all staff & customers wear masks that meet CDC guidelines:

  • Have two or more layers of fabric that completely cover nose & mouth
  • Fits snugly against sides of face without gaps
  • Gaiters or bandanas
  • Face shields worn without mask
  • Masks with exhalation vents or valves
Ankle Boot

Buy, Sell, Trade

4 Ways To Sell


Ways To Sell

In Store

Our stores are offering appointments to sell in-person (except our outlet store in Stockton, CA).  We evaluate and price clothing on the spot and you’ll receive either cash or trade right away. Call your local store to make an appointment.

We are encouraging social distancing and welcome you to look around the store while we complete the buy.


Ways To Sell

Drop Off

Most of our stores are offering drop-off service (except our outlet store in Stockton, CA). Click “Find a Store” below to see what your local store is offering. Simply let a buyer know you’d like to drop off your items, complete a brief form and be on your way. Sellers have option to return for cash or trade after 48-72 hours (varies by store), or have trade held on file until their next visit. Sellers must return to collect their unpurchased items within 3 days or may opt to have them donated.


Ways To Sell


Crossroads is your one-stop shop to sell, offering consignment on your high-end designer items, with payouts up to 70% in cash. If you have an item you would prefer to consign versus sell outright, just ask!

For payout amounts, contact store.

Ways To Sell


Don’t have a Crossroads in your neighborhood? You can still sell to Crossroads with our mail-in service. Request a bag and we’ll send you a roomy one with a pre-paid return shipping label. If this is your first experience selling clothing, we recommend reviewing our Selling Guide carefully.


Buy, Sell, Trade

What You Get

50 Percent Trade Image


When you trade at Crossroads, you’re choosing to receive trade credit that’s good at any of our stores. We pay 50% in trade of what we price your items to sell for in the store.


When you sell your clothes for cash in our stores, you receive payment on the spot. We pay 30% in cash of what we price your items to sell for in the store.


Buy, Sell, Trade

What We’re Looking For



Do you buy dirty clothing? Neither do our customers. We can only accept clean, unstained, odor-free items in excellent condition.



Just like you, our customers want on-trend, in-style items. So bring us that amazing designer dress you bought that doesn’t quite fit, but leave your vintage sweater collection at home.



Details matter! If it’s missing a button, has a tiny tear or the zipper’s broken, we can’t take it. It pays to make sure your items are in great shape.