Sell By Mail

purse2

Step 1

Request A Bag

We’ll send you everything you need to get started (including a pre-paid UPS bag).

womens-jacket

Step 2

Fill It Up

Our trained and experienced buyers look for clean, on-trend items in great condition.

gift-card

Step 3

Send It In

We carefully assess your items to make sure you get the best value for your clothes. Current processing time is 4 weeks.

dollar

Step 4

Cash Out

We pay you a percentage of what we price your items to sell for. Based on your choice, you’ll receive a mobile cash payment via Zelle or trade credit in your personal digital account.

Cash

When you sell your clothes for cash, we pay 25-40% based on what we price your items to sell for in our stores.

cash payout table

Trade

When you trade at Crossroads, you’re choosing to receive trade credit that’s good at any of our stores. We pay 45% in trade of what we price your items to sell for in our stores.

Request Bag

cape

Get Started

What We Look For

Current Obsessions
Pieces from Reformation, J. Crew, Madewell, Topshop, Anthropologie, lululemon, Aritzia, Everlane, Rag & Bone, The North Face, Allsaints, and Patagonia.

We Don’t Accept
Kids clothing or items from Old Navy, Forever 21, Target or Walmart.

Please note: we only buy outright on Sell by Mail items (no consignment).

Want to learn even more? Read our Sell by Mail Guide here.

Request Bag
Contact Us

Request Bag

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This field is for validation purposes and should be left unchanged.
Sell by Mail - Shipping Information
Legal First Name*
Legal Last Name*
Street Address (We cannot ship to P.O. boxes)*
City / Town*
Zip*
State*
Email*
Phone (Needed to access your digital trade account in stores)*
Promotional Emails
- Please send me event invites, newsletters and promotions.
Accept Terms*
- I accept the Terms of Service of the Sell by Mail program.
Click here to find the closest UPS drop-off location.

Additional Questions
Cash or Trade?*
- Cash via Zelle Payment
- Trade via personal digital account (PLEASE NOTE: We no longer mail physical trade cards)
Zelle Email*
Great choice! We use Zelle for quick and easy mobile payments. Already have an account? Enter the email associated with your Zelle account and you're all set! You'll receive notice when money has been sent to you.

If you're not a Zelle customer, sign up here. You may be surprised to learn that your bank is already set up with Zelle.
Donate or Return*
We'll donate all unpurchased items to charity or will return any unpurchased items to you for $18.00. If this is your first time selling to Crossroads, we suggest you choose the "Return" option. More about What We Buy
- Donate
- Return
First Time Selling
Is this the first time you have sold to Crossroads?
- Yes
- No
Bags
How many bags would you like us to send?
Return Hold
We will place a temporary hold of $18 per requested bag on your card. If we return your bag, we'll charge the card at that time. Your card is NOT charged unless your bag is returned.
Price: $0.00
Credit Card OLD
Enter your credit card information in order to request your bags. Your card will NOT be charged at this time.

American Express
Discover
MasterCard
Visa
Supported Credit Cards: American Express, Discover, MasterCard, Visa
Card Number Expiration Date Security Code Cardholder Name
Credit Card*
Card Details
Cardholder Name

You’ll receive updates on your Sell By Mail bag via email: first a confirmation from UPS upon its delivery, and then an email from the Sell By Mail team once it’s been completed. If it’s been over 8 weeks since you sent in your bag and you have a specific question about the status of it, please fill out the contact form below.

First Name*
Last Name*
Email Address*
Phone Number
Mailing Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code
Comments*

Step 1

Request A Bag

Step 2

Fill It Up

Step 3

Send It In

Step 4

Cash Out

Cash

Trade

Get Started

What We Look For

Request Bag

Sell by Mail - Shipping Information

Additional Questions

Contact Us