question

Crossroads FAQ

Answers to your Questions

To sell us clothes, you must be at least 18 (or accompanied by an adult) and present a valid photo ID (driver’s license, passport, state or US military ID).

Items with tags attached and original receipt may be returned within 7 days for store credit. Consignment items are final sale.

We buy the brands and designers that are popular today. We don’t keep a strict list of what labels we do and don’t buy, but some labels and designers that our customers want right now are Anthropologie, Ralph Lauren, Free People, Levi’s, Sezane, Ganni, Everlane, Aritzia, The Row, Vince, The Northface, Salomon, Carhartt, Essentials, Moncler, Rick Owens, Jaded London, Miaou, Zadig & Voltaire, All Saints, and many more. Most importantly, we buy items that are in excellent condition, in season and on trend.

We buy items that are in-season: coats and warm clothes in the winter, lighter items in the summer.

We are always looking for current, trendy, and contemporary items in all sizes. We also take style, condition, and label into consideration when making our final buying decisions.

We buy, sell and trade shoes, purses, belts, hats and other accessories. We do not purchase jewelry.

Yes, to the best of our knowledge. Crossroads buyers are trained in-house on the best practices for authenticating popular designer items.

Please send an email to buyer@crossroadstrading.com and include info about your line and jpegs or a website link.

As a buy-sell-trade fashion retailer, Crossroads has a very unique business model. Unlike traditional retailers with large pricing mark-ups and centralized corporate buying, we cannot simply build in price increases to offset changes in our store costs. Instead, store buyers purchase clothing directly from the public, evaluating and pricing every piece based on condition, style and seasonality. There is no way for us to consistently manage price increases across the board. Besides supporting minimum wage increases for our employees, we’re committed to keeping our prices low. This is something that our customers expect from us. We understand that this is a new solution, but we’ve decided it’s the most straightforward and transparent way for us to address these rising costs. We’re also convinced that this solution costs our customers the least.

Please see our Policy Notice which covers our privacy practices for www.crossroadstrading.com and the Crossroads Trading Waitlist App.

Any unanswered questions?